Renée Müller2022-03-10T11:18:19+01:00Is Virtual Reality (VR) changing the Customer Experience?By Renée Müller|2022-03-10T11:18:19+01:0010 March 2022|
Christa Lokkerbol2022-02-21T13:22:37+01:007 ways to use WhatsApp for Business for customer contactBy Christa Lokkerbol|2022-02-21T13:22:37+01:0021 February 2022|
Renée Müller2022-02-10T15:06:25+01:00How to start a virtual call centreBy Renée Müller|2022-02-10T15:06:25+01:009 February 2022|
Renée Müller2022-02-02T12:26:40+01:00Saying goodbye to a customer: how to do it properlyBy Renée Müller|2022-02-02T12:26:40+01:002 February 2022|
Renée Müller2022-01-20T12:17:44+01:00Call centre security: 5 important stepsBy Renée Müller|2022-01-20T12:17:44+01:0019 January 2022|
Renée Müller2022-02-16T14:13:44+01:005 Tips for Excellent Customer Contact via Social MediaBy Renée Müller|2022-02-16T14:13:44+01:0010 January 2022|
Renée Müller2022-02-21T11:11:03+01:0010 customer experience trends to watch out for in 2022By Renée Müller|2022-02-21T11:11:03+01:0028 December 2021|
Renée Müller2022-01-04T10:13:54+01:003 reasons to ditch the NPS in 2022By Renée Müller|2022-01-04T10:13:54+01:0028 December 2021|
Renée Müller2022-01-03T11:43:29+01:005 ways Jeff Bezos changed the customer experienceBy Renée Müller|2022-01-03T11:43:29+01:006 December 2021|
Renée Müller2022-01-03T11:44:59+01:00How do you keep home-working agents engaged?By Renée Müller|2022-01-03T11:44:59+01:001 December 2021|
Renée Müller2022-02-16T15:36:27+01:00How secure is Steam-connect?By Renée Müller|2022-02-16T15:36:27+01:0025 November 2021|
Renée Müller2022-01-03T13:04:22+01:0022 tips to make working in a call centre more enjoyableBy Renée Müller|2022-01-03T13:04:22+01:0017 November 2021|
