Best Next Contact focuses on outbound

Monday 09-09-2019 • Customer interview,engels,General

Since the beginning of the year, the area of customer service has been enriched with a new player. Best Next Contact was founded by Geoffrey Peytier with the ambition of …

M+ Group — Doing more for the customer

Thursday 28-02-2019 • Customer interview,engels

At the end of February 2019, CustomerFirst published an interview with Steam-connect user M+ Group. During the interview, commercial director Dave Geukes and client manager Kris Bozic explain how they …

Quality Contacts steps into the future with Steam

Tuesday 18-12-2018 • Customer interview,engels

Quality Contacts is a company that offers a full range of contact centre services and is one of the medium-sized players in the industry. They handle incoming and outgoing customer …

Uitblinqers stroomt door!

Tuesday 06-11-2018 • Klantcase

“Wij proberen anders te zijn en dat slaat goed aan”, begint commercieel directeur Bas Diepeveen enthousiast over Uitblinqers uit te weiden. Dit circa 2,5 jaar geleden door Hugo Gubbels opgerichte …

Steam helps Soleo realise its ambitions for growth

Wednesday 13-09-2017 • Customer interview,engels,Webinar

Contact Centers is housed in De Leeuwenbrug in Deventer, a business hub that is strategically located next to the train station and within walking distance of the historic city centre. …

CONSUMIND won over by the flexibility of Steam

Wednesday 28-06-2017 • Customer interview,engels

CONSUMIND B.V. devises and develops initiatives in the field of (personal) expenditure. The services provided by its 140 employees help consumers and organisations to make decisions about their daily budgets. …