Best Next Contact focuses on outbound

Monday 09-09-2019 • Customer interview,engels,General

Since the beginning of the year, the area of customer service has been enriched with a new player. Best Next Contact was founded by Geoffrey Peytier with the ambition of …

Future-proof thanks to a major update

Monday 27-05-2019 • engels,General,Innovation

Codelogic has recently invested a great deal of time and energy in continuing the development of its customer contact platform Steam-connect to be ready for the future. Up until now, …

M+ Group — Doing more for the customer

Thursday 28-02-2019 • Customer interview,engels

At the end of February 2019, CustomerFirst published an interview with Steam-connect user M+ Group. During the interview, commercial director Dave Geukes and client manager Kris Bozic explain how they …

Quality Contacts steps into the future with Steam

Tuesday 18-12-2018 • Customer interview,engels

Quality Contacts is a company that offers a full range of contact centre services and is one of the medium-sized players in the industry. They handle incoming and outgoing customer …

Steam helps Soleo realise its ambitions for growth

Wednesday 13-09-2017 • Customer interview,engels,Webinar

Contact Centers is housed in De Leeuwenbrug in Deventer, a business hub that is strategically located next to the train station and within walking distance of the historic city centre. …

CONSUMIND won over by the flexibility of Steam

Wednesday 28-06-2017 • Customer interview,engels

CONSUMIND B.V. devises and develops initiatives in the field of (personal) expenditure. The services provided by its 140 employees help consumers and organisations to make decisions about their daily budgets. …