Home|Functionalities|Inbound email

Inbound email in Steam-connect.

With the inbound e-mail module in Steam-connect, agents can quickly view the email history with a customer, fully blended with all other channels.

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Home|Functionalities|Inbound email

Inbound email in Steam-connect.

Chat is an integral part of customer contact and with good reason, because when done right it can boost your customer experience. Place a chat widget on your website and answer incoming questions via Steam-connect.

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Chat

Handling inbound e-mail in Steam-connect.

But Steam-connect can do much more.

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Contact forms

Contact forms ensure fast, efficient processing and an optimal customer experience.

Chat

With Steam-connect you can easily add a widget to your website in your own corporate style.

Social Media

Social media channels such as Twitter, Facebook, Whatsapp and Instagram are integrated in Steam-connect.