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WhatsApp for Business for your customer contact.

Where would we be without WhatsApp? The platform has 2 billion users worldwide and it is by far the easiest and most accessible way to reach your customers. With our WhatsApp for Business integration, you blend it with all your other channels.

WhatsApp for Business

WhatsApp for Business API in
Steam-connect.

WhatsApp for Business

WhatsApp for Business puts you in your customers’ pocket.

Having trouble keeping track of all your contact channels? With Steam-connect social media software, you can easily manage all your online customer conversations in one solution. Be where your customer is, integrate your socials, WhatsApp for Business and livechat on your website.

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WhatsApp for Business

Frequently asked questions about WhatsApp for Business.

WhatsApp is the most popular messaging channel and has 2 billion users worldwide. Every day they send about 65 billion messages!

WhatsApp Business is the business extension. It brings the simplicity and functionality of personal messaging to customer communications. Today, more than 5 million businesses are already using the platform.

WhatsApp for Business is an alternative to text messaging and uses the internet, which is a lot more affordable. Combine it with other contact channels and you have an indispensable element in your omnichannel strategy.

customer experience. WhatsApp for Business puts you in your customers’ pocket. With over 2 billion users, there’s a good chance you can reach your customer.

The possibilities of the platform give you a lot of room. You can create and send how-to videos or just start a quick video call. Since you are in your customer’s preferred channel, the turnaround time is a lot faster.
and then you had no space left for an important addition)? WhatsApp overtook SMS in no time, because of cost (10 cents per SMS), speed and the possibility of contacting people all over the world.

WhatsApp for Business and SMS work in the same way, but there are some differences:

  • You can only receive an SMS on your mobile phone, but with WhatsApp Web, you can receive notifications on any device with an internet connection.
  • WhatsApp for Business is the same as WhatsApp for Business.

When talking about WhatsApp Business, it is important to know that there is also an API. The WhatsApp Business App is built for small business owners, while the API is built for companies with large numbers of customer contacts.
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WhatsApp for Business

But Steam-connect can do much more.

See all features

E-mail

Receive and reply to all e-mail in the same screen as other incoming contacts

Contact forms

Handle contact forms quickly and easily without switching between screens and tools.

Chat

With the chat module in Steam-connect, you can quickly answer your customers’ questions and increase your customer satisfaction.