Home|The implementation of Steam-connect

How does the Steam Connect implementation work?

When you start working with Steam-connect, we’ll teach you all the ins and outs of the software in two days. But it doesn’t stop there. How does the implementation work?

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This is how the implementation
of Steam-connect works:

Read more about the implementation?

Download our flyer or call us for more information.

Download the flyer
(020) 719 23 33

Read more about the implementation?

Download our flyer or call us for more information.

Download the flyer
(020) 719 23 33

Steam-connect can be managed
all by yourself.

Access for managers

Different call and contact centres often handle several types of customer contact for their clients. That is why good tools are essential for all these forms of customer contact. Steam-connect allows you to organise all forms of customer contact efficiently, blend customer contacts and design your call centre or contact center to suit your needs.

I run a contact centre

You take care of your own customer contact

Many companies manage their customer contact themselves through a telesales department, Customer Contact Center or their own customer service department. With Steam-connect, you can be reached at any time and via any channel. Want to make more appointments for your sales staff? Use the highly advanced agenda planning system that synchronizes with your own calendars.

I handle my customer contact myself

You outsource your customer contact

Do you outsource (part of) your customer contact such as webcare, telesales or customer service? Then you can use Steam-connect to manage your own campaigns and all data in the desired manner. External facility call- or contact centers work in your environment. This gives you control over your campaigns, insight into performance and management of customer data.

I outsource customer contact

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Watch Steam-connect live?

Request a no-obligation demo or call us for more information.

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(020) 719 23 33