Outsourcing your customer contact to external call centres?

Do you (partially) outsource your customer contact to external call centres but are you worried about being compliant? Countless outsourcers use Steam-connect to keep control over the quality of their customer contact.

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Outsource customer contact, without worrying about laws and regulations.

Even when you outsource customer contact, you remain in control of your data. Thanks to Steam-connect, you know exactly who has access to your data and you collect all contact history together. This gives you insight into the results of all your parties.

100% GDPR compliant
Each facility call centre has access only to its own data
Insight into the performance of all branches
Higher efficiency and cost savings

Outsource customer contact with Steam-connect?

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+31 (0)20 719 23 33

Steam-connect is going to bring you and your facilities call centre a lot

Omnichannel

You are available on the channel preferred by your customer.

Easy management

You don’t need any technical knowledge and you can do everything yourself.

Complete reports

You get everything presented the way you want it.

Calendar module

Link up with Office, Exchange and Google and work even smarter.

Save money

Pay only for what you use, which is fair.

And that’s not all:

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Years of experience

Users

Active countries

3 customers rate us with a 9.7/10

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The most complete call centre software.

With Steam-connect call centre software, you can offer your clients a comprehensive package of services. And that goes beyond just outbound telephony.

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